Sunrise Slots Casino Terms and Conditions
These Terms and Conditions describe the rules that govern your use of Sunrise Slots and the relationship between us and our players in Canada. They explain your responsibilities as an account holder, how we handle deposits, bonuses and withdrawals, and the steps to take if a dispute arises. By creating an account and using the site you agree to follow these terms and any additional rules published in our promotions or cashier sections.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household, device and IP address. You must not share login details or allow others to operate your account. We may require identity, address and payment verification before allowing withdrawals or changing account settings. Failure to complete verification on request may result in account suspension or withholding of funds until checks are complete.
Verification and limits
We may apply wagering, deposit and withdrawal limits to manage risk and comply with anti‑fraud controls. If you request higher limits or a large withdrawal we may ask for additional documentation and perform further checks before processing.
Eligibility requirements
To register you must meet the minimum legal age specified in our Terms and be permitted to gamble under the laws where you reside. We accept players from Canada but some jurisdictions are restricted; you are responsible for confirming you are allowed to play. Accounts opened from prohibited locations may be closed and any winnings voided.
Acceptable platform use
Use the site fairly and lawfully. Prohibited actions include collusion, bonus abuse, chargebacks, using automated bots or scripts, and attempting to bypass geo‑restrictions. Any behaviour intended to manipulate games or promotions may lead to bonus removal, confiscation of winnings and account closure. We reserve the right to investigate suspicious activity and take appropriate action.
General bonus and promotion rules
All promotions carry specific terms which you must follow. Bonuses are typically subject to wagering requirements, maximum bet limits while wagering is active, game restrictions and expiry periods. Only one promotion may be active on an account at a time unless stated otherwise. Bonus balances are not available for withdrawal until the applicable wagering requirements are met and any other promo conditions are satisfied.
Deposits and withdrawals
We accept a range of payment methods including bank cards and cryptocurrencies. Minimum deposit and withdrawal amounts apply and may vary by method. Withdrawals are subject to identity checks and internal review. Typical minimum withdrawal amounts are in the region of CA$100 and maximum per transaction limits may apply; fiat withdrawals can require processing time and crypto payouts may be faster once approved. Third‑party processor or bank fees may apply and are outside our control.
Dispute resolution
If you have a dispute contact our support team so we can attempt to resolve it. We aim to handle enquiries promptly and will provide details of any investigation outcomes. Matters that cannot be resolved directly may be governed by the legal terms that apply to your account and by the jurisdiction specified in our Terms.
Updates to terms and conditions
We may revise these Terms from time to time. Changes will be posted on the site and may be notified to registered users by site message or email. Continued use of your account after changes are posted constitutes acceptance of the updated Terms, so please check this page regularly.